Terms of service
Terms of Service
Welcome to Studio Gen UK. By using our website and placing an order, you agree to the following terms and conditions.
General Information
Studio Gen UK is an independent mother & daughter brand based in East Sussex, creating greeting cards, prints and lifestyle products inspired by music, memories and modern nostalgia.
We reserve the right to update or change these terms at any time without prior notice.
Products & Descriptions
We aim to ensure all product descriptions, images and prices are accurate. However, colours may vary slightly depending on screen settings and printing processes.
As many of our products are made to order or personalised, slight variations may occur.
Personalised Orders
Customers are responsible for ensuring all personalised details entered at checkout are correct.
Studio Gen UK cannot accept responsibility for errors submitted by the customer, including spelling mistakes, dates or incorrect wording once an order has been processed.
Pricing & Payments
All prices are listed in GBP (£).
Payments are processed securely through Shopify and its payment providers. We do not store or have access to your payment details.
Shipping
Delivery times are estimates and may vary during busy periods, postal delays or circumstances outside our control.
Studio Gen UK is not responsible for delays caused by shipping carriers once an order has been dispatched.
Returns & Refunds
Please refer to our Returns & Refund Policy for full details regarding returns, replacements and refunds.
Intellectual Property
All artwork, designs, branding, graphics and content on this website remain the property of Studio Gen UK and may not be copied, reproduced or used without permission.
Limitation of Liability
Studio Gen UK shall not be held liable for any indirect, incidental or consequential damages arising from the use of this website or purchased products.
Contact Information
If you have any questions regarding these Terms of Service, please contact:
Thank you for supporting Studio Gen UK 💛